TorqueLane Auto
POL-04Policy document · draft

Privacy Policy

We collect only what we need to answer enquiries, review dealer applications and fulfil orders.

Workshop tools and a technical drawing
Fig. 01 — Workshop tools and a technical drawingPOL-04

01Who we are

TorqueLane Auto (PLACEHOLDER[legal entity and address]) is responsible for personal data collected through torquelaneauto.com. Contact: sales@torquelaneauto.com.

02What we collect

  • Details you send by email: name, business, contact details and the content of your message.
  • Dealer application information such as trading name, regions covered and current product lines.
  • Order details needed for payment, delivery and after-sales support.
  • Basic technical data from your browser, such as pages visited, used to keep the site working.

03How we use it

To reply to you, assess dealer applications, process and deliver orders, meet legal and accounting obligations and, where you have agreed, send occasional updates. We do not sell personal data.

04Who we share it with

Delivery carriers, payment processors and service providers who help us run the business, each only to the extent needed. Where you are in a dealer's area, we may pass your enquiry to that dealer if you ask us to.

05How long we keep it

Enquiries: PLACEHOLDER[XX months]. Order records: PLACEHOLDER[X years], or as required by law. Unsuccessful dealer applications: PLACEHOLDER[XX months].

06Your rights

Depending on where you live, you may ask to access, correct, delete or restrict use of your personal data, or object to its use. Email us and we will respond within the period required by applicable law.

Questions

Email sales@torquelaneauto.com or use the contact page.